Return Policy

1. Return Period: Customers can return or exchange items within 30 days of the delivery.

2.ibility: To be eligible for a return or exchange, items must be unused, in the same condition as received and in their original packaging.

3. Non-Returnable Items: The following items are not eligible for return exchange: personalized items, perishable goods, and gift cards.

4. Return Process:

• Contact our customer service team at [email] or [phone number] to initiate a return.
• After approval, carefully package the item and ship it back to our return address.
• Once we receive the returned item and verify its condition, we will process the refund or exchange within 5-7 business days.

5. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to reflect in your account.

6. Return Shipping: Customers are responsible for the return shipping fees unless the return is due to our error.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

8. Contact Us: If you have any questions about our Return Policy, feel free to contact our customer service team at [ merchantfootwear7@gmail.com] or [phone number